HR InStaff
€25M+Annual turnover
We are your AI agency in Vienna
As an AI agency in Vienna, we make artificial intelligence work for your business – from consulting all the way to implementation. GDPR-compliant on European infrastructure.
15 years of IT experience
Your AI agency based in Vienna
As an AI agency, we support our clients all the way – from the first assessment through AI consulting to a finished solution we operate for you on European infrastructure.
That might be an intelligent assistant in customer service, automated back-office workflows or custom AI agents that take over entire areas of work. We find the approach that fits your business and implement it together with you. And when you think bigger, we build an entire digital venture around AI together with you.
We are an AI company based in Vienna, working with clients across Austria and the DACH region – on site or remote. Get in touch for a free, no-obligation intro call.
Our services
From strategy to ongoing operations
AI strategy consulting & workshops
We analyse your processes, identify the best use cases and develop an AI strategy that fits your business.
Custom AI solutions
From intelligent assistants to tailor-made AI applications: we build software that fits into your existing infrastructure.
AI agents
On request, AI agents take over entire areas of work as virtual team members. Built by us, operated in Europe and continuously improved.
AI-run digital ventures
In our AI Venture Studio we build entire digital ventures with you that are run by AI.
HR
Medianotus
€2M+Annual turnover
Logistics HHLA Next
€1.7BAnnual turnover (Group)
We integrate seamlessly into your infrastructure
Slack 
Microsoft Teams 
Outlook 
Gmail 
Notion 
Google Drive 
Salesforce Slack Microsoft Teams Outlook Gmail Notion Google Drive Salesforce 
HubSpot 
OpenAI 
Anthropic 
Datadog 
Jira 
Zapier 
Stripe HubSpot OpenAI Anthropic Datadog Jira Zapier Stripe 
GitHub 
Linear 
QuickBooks 
Zendesk 
Asana 
Intercom 
Google Calendar GitHub Linear QuickBooks Zendesk Asana Intercom Google Calendar Questions & Answers
Common questions for our AI agency.
What does an AI agency do?
An AI agency helps businesses put artificial intelligence to productive use. At Waterglass that means: we analyse your processes, advise on strategy, build the right AI solutions – from automation to AI agents – and run them for you. Consulting, development and operations from one team.
How much does an AI project cost?
It depends on scope: a compact consulting engagement or workshop is quick to price, a custom AI solution with ongoing operations is accordingly larger. Tell us the task and you will get a free, no-obligation offer with clear costs.
How quickly will we see results?
Most projects deliver their first productive results within a few weeks. We start with one clearly scoped use case, show results early and expand from there.
Is using AI GDPR-compliant?
Yes. We run your AI solutions on European infrastructure, use European-hosted or open-source models on request, and make sure sensitive data never leaves your setup. Privacy is part of the architecture, not an afterthought.
Do you only work with companies in Vienna?
No. We are based in Vienna, but our clients are spread across Austria, Germany and Switzerland. Meetings and workshops happen on site in Vienna or remotely.
Do you offer AI consulting without implementation?
Yes. If you need orientation first, we start with a compact AI consulting engagement: we review your processes, prioritise use cases and give a clear recommendation – you can implement with us or in-house.
Let's talk about your business
Tell us one job that eats your team's time. We'll show you what AI can do there – with a free, no-obligation offer.
How can we help?
Book a short intro call – we'll answer your questions and find where AI has the biggest leverage in your business.