# About us

> The AI agency Waterglass is a tight-knit team around founder Bernhard Hauser.

Canonical: https://www.waterglass.ai/en/about/
Language: English (Deutsch: https://www.waterglass.ai/de/ueber-uns.md)
Company: Waterglass FlexCo, Börseplatz 1/3/6, 1010 Vienna, Austria · hi@waterglass.ai

## We are Waterglass

Behind Waterglass stands a tight-knit team of AI experts. We guide businesses across the DACH region on AI strategy, AI agents and new digital ventures.

## We are Waterglass: It all began with chatbots in 2015

Founder, Waterglass

Waterglass was founded by Bernhard Hauser, a software entrepreneur since 2012, who was building custom WhatsApp chatbots for Uber, Danone, the United Nations and other clients more than ten years ago. He later worked as a Program Manager at Facebook (Meta) and went on to found a logistics startup with seven-figure funding, before dedicating himself fully to implementing AI in businesses.

The projects are delivered by a seasoned team headquartered in Vienna, with further locations beyond. Today we guide businesses across the DACH region on AI strategy, AI agents and new AI-led digital ventures.

## What Waterglass stands for: The principles behind our work

### Founders on the team

Every recommendation comes from people who have founded, funded and run companies themselves. We know what decisions feel like when it's your own capital on the line.

### 15+ years of hands-on experience

We have gathered experience with client projects across a wide range of digital fields (and we keep learning every day).

### Results, not theory

We judge our work by the results we deliver. Our goal is the results-driven optimization of our clients' businesses through AI.

### We use what we recommend

Our own processes run on the same AI agents as our clients' projects. What doesn't prove itself in our own operations doesn't get recommended.

### Part of your team

We work closely with our clients' teams, near the daily decisions and running processes, and pass on knowledge as well as hands-on experience.

### At home in Europe

We are a European team and our clients' projects run on European infrastructure. Our priority is "Europe First".

## Request your free offer today

Tell us what you are working on. You will get an honest assessment of what AI can do for your business.

### How can we help?

Book a free discovery call with Bernhard and get started on your AI journey today.